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Context Help

If you get lost inside our Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A pop-up menu will open. It contains thorough information about all the actions that you can carry out on that particular page. Each popup appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge assortment of how-to videos illustrating how to work with our hosting Control Panel. They're made for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can quickly get to know our Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you are looking for, examine our comprehensive Frequently Asked Questions database, which includes questions asked by real individuals and offers real solutions. We regulary update our Frequently Asked Questions section with new articles in an attempt to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't find the answer you need in the FAQ section either, we have a fantastic team of customer service technicians available 24-7 and ready to assist you with any query. Each trouble ticket you send will be responded to in less than one hour (the average response time being about twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 142256

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com